Email [email protected]. We aim to reply within 3 business days (Monday–Friday).
Bibi Jot keeps feeding, sleep, and diaper logs encrypted on this iPhone. Sign in from Me → Cloud backup to restore on a new phone. Please do not send photos of medical records unless we ask. Describe the issue and your device (iOS / Android / web).
Subscriptions and refunds
Plus is sold through Apple or Google. Cancel and request a refund in your Apple ID subscriptions / report a problem, or in Google Play → Payments & subscriptions. We cannot cancel a store subscription from inside the app.
Delete your data
On this device: Me → Clear all data. If you signed in: Me → Cloud backup → Delete account (also on Me), or email [email protected] from the same address.
Warranty
Bibi Jot is software. There is no hardware warranty. If the app fails to launch after an OS update, email us for a fix or store refund guidance.
請寄信 [email protected]。我們會在 3 個工作日內回覆（週一至週五）。
育嬰記把餵養、睡眠與尿布紀錄加密存在這部 iPhone。從「我的 → 雲端備份」登入即可換機還原。除非我們主動要求，請勿寄送病歷照片。請說明問題與裝置（iOS / Android / 網頁）。
訂閱與退款
Plus 透過 Apple 或 Google 訂閱。請在 Apple ID 訂閱／回報問題，或 Google Play 付款與訂閱中取消或申請退款。我們無法在 App 內取消商店訂閱。
刪除資料
本機：我的 → 清除所有資料。若已登入：我的 → 雲端備份 → 刪除帳號（「我的」頁也有），或用同一信箱寄信 [email protected]。
保固
育嬰記是軟體，沒有硬體保固。若系統更新後無法啟動，請寄信給我們以取得修復或商店退款指引。